News, Articles and Case Studies

07 Jun 2010

What does your website do for you?

Many a website is made and forgotten about, many more confuse the user when they visit them and a lot are just not taken seriously enough by the business behind it.

Thankfully there are many great websites that get results.

Over the following weeks this series of articles will explore how to get the best out of your website.

We will look at how projecting clear core messages and getting a website that accurately represents your business, is essential to attracting and retaining clients.

 

Confidence in the web

Article 1 in the series ‘What does your website do for you?’

Confidence is key to ensuring customers take you and your business seriously.
Confidence in the UK in general is low at the moment; low confidence in our government, in our economy and therefore business, which often makes decision making difficult.

When the public is under confident and told by the media that they should be careful, the individual becomes protective and insular, so the need to research and gain knowledge before making a decision becomes paramount.

In this situation the web becomes the platform of research and discovery; the first port of call that requires no commitment, and allows the user to explore endless possibilities without feeling pressured or parting with their money.

Your business’s website should make the user feel confident by projecting clear, user-friendly messages. It should make it easy for the user to engage and should present your business’s core values. It is crucial for you to see your website as a key part of your business, not a separate entity, and this in turn will present your confidence in your website.

Ultimately, when the user feels confident they will make contact and they will buy into your services or product.

Our next article will explore how to build confidence in the web. In the meantime what are your thoughts on this subject? We would love to hear from you.

  • http://www.wordworker.co.uk Jo Smyth

    I quite agree. Your website is your ‘shop’ and should be considered just as central to any business as high street stores are to retailers.